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  • Digital Detox in a 24/7 World
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    In a 24/7 world, Ys and Zs are well-informed in the art of self-care and willing to spend money to take back control.

    Everywhere are opportunities to improve ourselves. A mattress that monitors sleep, toothbrushes that educate kids to better...

    Brand, Customer, Innovation, Strategy

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  • Achieving Meaningful Work in the Era of Technological Disruption
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    By Ben Oxenham, Research Director – Employee Research, ORC International

    First published in the May 2018 edition of Hong Kong Institute of Human Resources Management Journal

    As technology, the gig economy and automation weave themselves...

    Employee Engagement, Innovation

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  • A bitter pill to swallow
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    Each year Australians spend around $2 billion on complementary and alternative medicine (CAM), but less than half of those who do choose not to discuss it with their doctors. Where it used to be viewed as innovative, now the...

    Customer

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  • This time it’s personal
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    Beauty brands are getting granular. How customisation is changing the face of the consumer industry and why brands need to get smart.

    Having your personal care products tailored used to be an option only for the rich and famous. But...

    Brand

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